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Human posts a message to a ticket thread

POST
/projects/{id}/tickets/{ticketId}/messages
 
curl --request POST \
  --url https://example.com/api/projects/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/tickets/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/messages \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "body": "example", "task_id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0", "body_format": "markdown" }'

Authorizations

Section titled “Authorizations ”

Parameters

Section titled “ Parameters ”

Path Parameters

Section titled “Path Parameters ”
id
required
string format: uuid

Project UUID

ticketId
required
string format: uuid

Ticket UUID

Request Body required

Section titled “Request Body required ”
Media type application/json
object
body
required
string
>= 1 characters <= 25000 characters
task_id
string format: uuid
body_format
string
Allowed values: markdown plain

Responses

Section titled “ Responses ”

201

Section titled “201 ”

Created message

Media type application/json
object
message
required
object
id
required
string format: uuid
author_type
required
string
Allowed values: human agent
author_id
string | null
body
required
string
created_at
required
string format: date-time

400

Section titled “400 ”

Invalid request

Media type application/json
object
error
required

Human-readable error message

string
code

Stable machine-readable error code for client branching

string
fieldErrors

First validation message per field path

object
key
additional properties
string
issues

Structured validation issues (Zod)

Array<object>
object
path
required
string
message
required
string
retryAfter

Seconds until rate limit resets (429 responses)

number

401

Section titled “401 ”

Not authenticated

Media type application/json
object
error
required

Human-readable error message

string
code

Stable machine-readable error code for client branching

string
fieldErrors

First validation message per field path

object
key
additional properties
string
issues

Structured validation issues (Zod)

Array<object>
object
path
required
string
message
required
string
retryAfter

Seconds until rate limit resets (429 responses)

number
reconnect

True if re-linking GitHub may fix the issue

boolean

403

Section titled “403 ”

Forbidden

Media type application/json
object
error
required

Human-readable error message

string
code

Stable machine-readable error code for client branching

string
fieldErrors

First validation message per field path

object
key
additional properties
string
issues

Structured validation issues (Zod)

Array<object>
object
path
required
string
message
required
string
retryAfter

Seconds until rate limit resets (429 responses)

number

404

Section titled “404 ”

Not found

Media type application/json
object
error
required

Human-readable error message

string
code

Stable machine-readable error code for client branching

string
fieldErrors

First validation message per field path

object
key
additional properties
string
issues

Structured validation issues (Zod)

Array<object>
object
path
required
string
message
required
string
retryAfter

Seconds until rate limit resets (429 responses)

number